Ekahau RTLS Selected by University of Kentucky Healthcare

Initial 2,600 Tag Deployment is First Under Preferred Provider Relationship with University HealthSystems Consortium 11 June, 2009--- Ekahau Inc., a leading provider of Wi-Fi-based Real Time Location Systems (RTLS), today announced that UK HealthCare is deploying Ekahau RTLS to track mobile medical equipment at the University of Kentucky Hospital in Lexington.

"Because Ekahau RTLS operates over any brand of Wi-Fi network, it was the ideal solution for leveraging our existing infrastructure," said Jean Sargeant, director of Supply Chain for UK HealthCare. "The solution enables us to track IV pumps, wheeled beds and wheelchairs quickly and cost-effectively, with the accuracy we require."

UK HealthCare selected Ekahau RTLS for its location tracking vendor because it can be quickly and easily deployed over existing 802.11 Wi-Fi networks and delivers room- and bed-level accuracy without requiring proprietary chokepoints or readers, which can cause interference with medical equipment. The Ekahau RTLS tags also supports two-way communications, enabling location information to be sent from the tags to the system and push alerts and upgrades back to the tags. In addition, the Ekahau software enables the IT staff at Chandler Hospital to create zones in order to ensure equipment is where it needs to be, while tracking historical movement for compliance and usage optimization. The initial deployment at Chandler Hospital will be comprised of 2,600 tags in the approximately 500-bed facility. UK HealthCare expects to expand the location tracking system to a new replacement hospital that will begin opening in phases in 2010.

"Being a software-based solution, Ekahau RTLS gives us the flexibility to easily add more tags and expand location tracking capabilities over a wider geographic area," said James Wellman, manager of the technical analysis and implementation group for UK HealthCare Information Technology Systems. "This aspect was very important to us, knowing that, with ongoing construction, we would soon have a larger facility in which we needed to track our equipment. Ekahau RTLS also gives us the flexibility to expand the solution to other facilities should we desire, and track our mission critical assets - no matter where they are located - from a centralized location."

ANT Telecom wins new Voice Recording and Quality Monitoring contract

ANT Telecom awarded new voice recording and quality monitoring project at one of the leading home appliance manufacturers in the UK.

The site provides aftercare service and the facility for customers to book engineers to service or repair customer appliances. The site is equipped with Avaya's Integral Enterprise telephony and contact centre system. They receive over 25,000 calls per week handled by 100 agents.

The new solution was required primarily for the following 2 reasons:

• To measure the performance of agents within their contact centre efficiently to ensure customers received excellent service.
• Increase the first time resolution visits by engineers by enabling processes to be improved by identifying possible issues within the diagnosis stage.

ASC's EVOip voice recording system and Inspiration Pro quality monitoring application was deemed to provide the best system and implemented March 2009.

ANT Telecom wins new DECT system at a leading international naval manufacturer.

As part of a major project to improve security on site, the naval manufacturer required a wireless communication system that could perform many more functions than just mobile communication.

The new system was required primarily for the following reasons:

• To improve site-wide communication
• To protect staff working alone - handsets needed a panic button and man-down features
• To enable staff to communicate with the security gate whilst roaming the site
• Enable mobile staff to respond faster to emergency situations via integration with site alarm system

Avaya's Integral Enterprise DECT system was deemed the best solution. The first system was installed at the end of 2007 with the second system at a different location going live in May 2009.

ANT becomes Avaya Business Partner

Following the take over of Tenovis from Avaya ANT Telecom has been awarded Avaya Business Partner status and can now sell and maintain the Avaya Communication Manager platform next to the integral range. "We still see a huge potential of the Integral 55 in the UK market and will continue to actively promote this platform. Avaya has recently confirmed their long-term plan with the Integral range and former Tenovis applications. Taking on the Avaya Communication Manager further strengthens our portfolio and opens up even more opportunities for us and our customers," explains Paul Smith and Klaus Allion Manager Directors at ANT.